
#Madcap flare training software#
How can I answer users' questions as quickly and effectively as possible?īased in the UK, Matthew Ellison has over 30 years of experience as a user assistance and eLearning professional in the software industry.Why is optimising search within my documentation so important?.How should I structure various information types?.Matthew Ellison has written a White Paper that answers questions including: Six Best Practices to Improve Your Documentation Illumio used MadCap Flare to create a modern, responsive documentation website with two HTML5-based product guide portals and a range of downloadable PDFs. Within the article, Illumio documentation manager Katherine Morgan says of Matthew: "He was amazing and very collaborative" MadCap Software has recently published a customer success story based on Illumio's migration to a new documentation website, for which the design was implemented by Matthew Ellison (working as a consultant for MadCap Software). MadCap publishes story of docs design implemented by Matthew Ellison

Personalizing content for better user experience.Using single-sourcing to support multiple versions and platforms.Matthew Ellison co-presented at tcworld Conference 2021 Tips for sharing Micro Content between tech writers, UX writers, and developersįor further information about the conference, visit the UX Writer Conference website.How Micro Content can be used to enhance Search.
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UA Europe works with many major Help Authoring Tools and technologies, including MadCap Flare, EC Software's Help+Manual, and Adobe RoboHelp. UA Europe is a UK-based company that specialises in software user assistance and eLearning.
